Franchise communication software
Get the right message to the right units and prove it landed. FranchiseMS franchise communication software lets head office send targeted announcements to chosen locations, with a delivered, read and acknowledged trail so you can prove a unit saw and acknowledged a notice. Units reply two-way back to head office, and a "draft with AI" composer helps you write it faster.
What you get
Target the right units
Send an announcement to your whole network or just the units it concerns, so locations only get notices that apply to them.
Delivered, read and acknowledged
Every notice carries a delivered, read and acknowledged trail — so you can prove a unit saw a notice and acknowledged it, not just that you sent it.
Two-way replies
Units reply straight back to head office in the same thread, so a notice starts a conversation rather than disappearing into an inbox.
Draft with AI
A built-in AI composer drafts clear announcements for you to review and send (when your AI key is configured), so getting word out takes minutes, not an afternoon.
Communications franchise management — FAQ
What does franchise communication software do?
It lets head office send targeted announcements to chosen units, with a delivered, read and acknowledged trail so you can prove a unit saw and acknowledged a notice. Units can reply two-way back to head office, and an AI composer helps you draft messages.
Can I prove a franchisee read an announcement?
Yes. Each notice records a delivered, read and acknowledged trail per unit, so you can prove a location both saw and acknowledged it — useful when a notice carries a compliance or brand-standard requirement.
Does it send email, SMS or push notifications?
Communications are in-app today, and the platform notifies through this same engine. Email, SMS and push ride the same delivery substrate and are planned — they aren't live yet, so we won't claim otherwise.
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A short, guided walkthrough — head office, a franchisee unit, and the field view — tailored to your sector. Leave your details and we’ll be in touch.