Franchise management system

The franchise management system that runs on real data

Run head office and every unit on one platform — and calculate royalty from the work your network actually does: completed jobs, recorded sales and takings, not figures anyone types in.

Multi-tenant · modular · sector-aware · UK-controllable data

FranchiseMS network dashboard showing royalty, jobs and unit performance

What is a franchise management system?

A franchise management system is software a franchisor uses to run its whole network from one place — recruiting and onboarding franchisees, publishing the operations manual, training staff, auditing standards, communicating, and collecting royalties. FranchiseMS adds a defining idea: royalty is calculated from real operational data — jobs, sales, takings, or a connected accounting system — rather than figures franchisees self-declare. Every statement shows its working, so there are no month-end disputes.

Why FranchiseMS is different

Royalty from real data

Royalties are calculated from the work your network actually does — completed jobs, recorded sales, chair takings, or a connected accounting system — not a self-declared figure. Every statement shows its working, so there are no disputes.

Define · teach · enforce

Your operations manual defines the standard, the training academy teaches it, and audits enforce it — all linked through the same manual sections. A failed audit check raises a corrective-action case automatically.

Head office and every unit, one system

A single multi-tenant data model runs the franchisor's head office and each franchisee's own unit. Data flows between them automatically: an operative completes a job and it appears for the franchisee and head office at once.

Modular and sector-aware

Switch modules on, limit them, integrate a third-party tool, or turn them off — and the platform adapts to your industry, whether that's food, field services, salons, care or fitness.

One platform, every part of the franchise

From recruiting a franchisee to collecting the royalty — fourteen modules that read and write one shared store of information.

  • Franchise development CRM
  • Onboarding & provisioning
  • Operations manual
  • Audits & corrective actions
  • Training academy (LMS)
  • Communications
  • Local marketing & assets
  • Company store
  • Support & cases
  • Analytics & benchmarking
  • Legal & agreements
  • Royalties & collections
  • Accounting connections
  • AI assistant

See it in action

Royalty, with the working shown

Royalty, with the working shown

Due, collected, outstanding and overdue — calculated from real recorded revenue, not self-declared figures.

Field operations in real time

Field operations in real time

Jobs with SLAs, emergency flags, first-time-fix and on-time rates, and certifications kept current.

Proof captured on a phone

Proof captured on a phone

Operatives complete jobs with a note and photo — trustworthy at the moment of capture.

Turn modules on and off

Turn modules on and off

Active, limited, integrated with a third-party tool, or off — the platform adapts to how you work.

Frequently asked questions

What is a franchise management system?

A franchise management system is software a franchisor uses to run its whole network from one place — recruiting and onboarding franchisees, publishing the operations manual, training staff, auditing standards, communicating, and collecting royalties. FranchiseMS adds a defining idea: royalty is calculated from real operational data (jobs, sales, takings or a connected accounting system) rather than figures franchisees self-declare.

How does FranchiseMS calculate royalty?

It reads the real activity recorded for each unit — completed jobs, daily sales, chair takings, or a connected accounting system — applies the franchise's royalty rate, and shows the full working on every statement. Franchisees see exactly how the number was reached, which removes month-end disputes.

Which sectors does it support?

FranchiseMS is sector-aware. Food & beverage, home & field services, and hair/salon/beauty are live today; care and fitness are on the roadmap, built in collaboration with operators in those sectors. The core platform — manual, training, audits, royalty and a single multi-tenant model — applies to any franchise.

Can franchisees connect their own accounting software?

Yes. A franchisee can connect their accounting (for example Xero) so revenue is read automatically and feeds the royalty, or record sales and jobs directly in the platform. Each unit uses the single revenue source that fits its business.

Is FranchiseMS multi-location and multi-tenant?

Yes. One data model runs head office and every unit, scoped so each franchisee sees only their own data. Multi-unit owners get a single login with a unit switcher, and every change is written to an immutable audit log.

What makes it different from other franchise software?

Three things: royalty calculated from real operational data rather than self-declared figures; the define–teach–enforce triangle that links the operations manual, training and audits; and a genuinely modular, sector-aware design where you switch modules on, limit them, integrate a third-party tool, or turn them off.

See FranchiseMS on your own network

A short, guided walkthrough — head office, a franchisee unit, and the field view — tailored to your sector. No obligation.

Franchise Management System